Education 8 min read

    Credit Reports: What Lenders See & Why It Matters for Your Mortgage

    Most banks have made it easy for customers to check their own credit score online, but what about your credit 'report'? Your credit report paints a more accurate picture of your credit standing than a simple score.

    Kyle Benzies

    Licensed Mortgage Broker

    Magnifying glass examining a credit report document with checkmarks

    Most banks have made it very easy for customers to check their own credit score through online banking apps — but what about your credit 'report'? Your credit report is a detailed document regarding your credit history and current credit standing. It paints a more accurate picture than what you'd receive by simply checking your score online.

    Credit Report Overview

    A credit report is a very important resource for assessing the lending risk to a potential borrower. Lenders must mitigate their financial risk to avoid borrowers defaulting on their mortgage; to do this, they follow a strict risk assessment including an in-depth analysis of the mortgage applicant's credit report.

    A credit report compiles financial information about a potential borrower to help determine whether they're a suitable option for a mortgage. Will the borrower make their mortgage payments on time? Do they have high debts which may impact their chances of paying down their principal balance? Has the borrower declared bankruptcy? These are some of the important factors lenders assess when 'pulling' a credit report.

    How a Credit Report Is 'Pulled'

    When applying for a mortgage, your licensed mortgage broker will need to pull your credit report. In order to do so, they need consent from you first.

    To pull a credit report, a licensed mortgage broker will:

    Request and obtain a signed 'consent for credit' from the client
    Submit the credit request to one of two credit bureaus: Equifax or TransUnion
    Almost instantly receive a detailed document regarding the potential borrower's credit history
    Assess the file and store it securely and confidentially

    Information Gathered by a Credit Report

    Most borrowers have a general idea of what their credit score is; your accurate credit score will show up on a credit report, and it's only a piece of your credit puzzle.

    Information which will be assessed also includes:

    Personal Information — Name, Social Insurance Number (S.I.N.), date of birth, address, etc.
    Length of credit history — How long you've been building credit
    Number of 'tradelines' or credit accounts — Car loans, mortgages, credit cards, etc.
    Number of credit report inquiries — Note that 'hard inquiries' may negatively impact your credit score and stay on your report for up to 3 years. 'Soft inquiries' (such as the basic report you pull through your banking app) don't normally affect your score.

    Borrowers are sometimes surprised to find their credit score was negatively impacted because of a trivial bill they never paid — commonly from an old gym membership or phone bill sent to collections. Staying on top of your payments can do wonders for your future self!

    What Does an Ideal Credit Report Look Like?

    It's important to shape your credit in a way which lenders will find attractive. An ideal credit report will have:

    A Very Good or Excellent credit score
    A clean record, with payments made on time
    A mature record, where credit history is lengthy
    A thick record, displaying experience with multiple lines of credit
    No bankruptcy declarations
    Low debt utilization

    Think your credit report doesn't align with any of the above? That's okay! Knowledge is power — being aware of how to repair your credit report is invaluable.

    Wondering If Your Credit Is Good Enough?

    Chatting with a trusted licensed mortgage broker can greatly assist you with meeting your mortgage goals. The goal is to see you in a fantastic position with your credit report so that when it comes time to purchase your dream home, you don't face unexpected financing roadblocks.

    For a no-obligation call to discuss your credit and mortgage journey, reach out today!

    The information provided on this page is for educational purposes and should not be implicitly relied upon. Conditions may apply and information may not be 100% up to date. Contact a licensed mortgage professional for the most current conditions and program offerings.

    Have questions about credit reports: what lenders see & why it matters for your mortgage?

    Call for a free, no-obligation consultation, or run the numbers first with the mortgage calculators.

    (604) 780-5173

    About the author

    Kyle Benzies, Licensed Mortgage Broker

    I'm a licensed mortgage broker serving clients across British Columbia, Alberta, and Ontario. I work with a network of over 100 lenders — banks, credit unions, monoline, and alternative lenders — to find financing that fits each client's situation rather than a single institution's product shelf. Everything I publish here is written to explain how Canadian mortgage lending actually works, in plain language.

    Published December 14, 2025

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